What is your policy on late arrivals and no shows?

Jul 19, 2017

As a courtesy to our patrons and to ensure the highest quality theater-going experience, the Nickelodeon reserves the right to stop telling tickets after the feature film begins.

Our seating period begins 30-minutes prior to show time and concludes 15-minutes after showtime. Please arrive at the theatre early in order to find the best seat in the house. Seating is first come, first served.

In the event of a sold-out screening:
The Nickelodeon reserves the right to release unclaimed tickets to the standby line 15 minutes after showtime. If you anticipate being late to a screening, please contact the Nickelodeon box office by phone at 803-254-8234 and dial 0, or e-mail us at info@nickelodeon.org to request that the theater manager hold your tickets. Refunds for unclaimed tickets will be processed up to 24 hours after the scheduled screening.

In the event of a sold out screening that you wish to attend:
A waiting list will be created no earlier than 1 hour prior to the scheduled showtime. To be added to the waiting list call the Nickelodeon box office at 803-254-8234 and dial 0. In order for your place on the waiting list to be valid you must arrive at the theater and check-in with management 30 minutes prior to showtime. There is no guarantee that a seat will become available.

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