FAQ

Movie Line:

(803) 254-3433

Office:

(803) 254-8234

Please refer to our staff bios for extension numbers.

map

Street Address

1607 Main Street
Columbia, SC 29201

Get Directions

General Info:

[email protected]

Mailing Address:

P.O. Box 7063
Columbia, SC 29202

FAQs

Are you wheelchair accessible?

Both of our theaters are wheelchair accessible and have wheelchair seating. We have an elevator located in the lobby that will open in our upstairs theater.

Do you offer captioning and descriptive video?

 

We offer audio (video) description and closed captioning via individual devices available at our box office. For new, first-run films, we always have these assisted devices available. Please check individual features and showtimes to confirm, offerings will vary based on the availability of descriptive video and captioning content.

When you arrive to the theater, ask the box office staff or manager on duty for a device. Just ask when you pick up your tickets.

Closed Captioning:
The written description of a movie's dialogue and other audio elements such as music displayed on a personal device at your seat.

Audio (Video) Description:
Narration describing a film's important visual elements available through a headset at your seat.

How do I stream Virtual Screening Room films to my TV?

Every new release we offer will be available through the individual distributor's websites and streaming services. You'll be taken to their websites to purchase and watch the film, but a portion of your ticket will help support the Nickelodeon. You will be sent an email after your purchase with a streaming link for the film.

The easiest way to get content from your computer (from your emailed link) to your TV screen is to "mirror" what's on your computer to your TV with an HDMI cord.  Simply connect your computer to your TV with the cord and you are set!

If your TV allows you to logon to the internet, you can navigate to your email account, and then play the film from the link sent to you by the distributor.


Other options: How do I watch on my Smart TV?
It depends on the Smart TV you have, there are several options.
Chromecast
You can cast a video from your computer or smart device (phone, iPad) using the following steps:
  1. Open the movie on your device (computer or phone).
  2. At the bottom right of the screen you should see the casting icon. It looks like this: casting icon on mobile device
  3. If you don’t see that icon and you’re casting from a computer in the Chrome browser, you can open the menu in the upper right corner of the window (or the View menu) and select “Cast”.
  4. Once you select that button, it should give you the option to select a nearby device, so you'd then select your Chromecast. If you don't see your Chromecast, make sure both devices are on the same wireless network
You can find more details on the Chromecast website.
Apple TV
You can do that using a method called AirPlay! Here is how to do it:
  1. Open the movie on your iPhone or iPad
  2. At the bottom right of the video window you should see the AirPlay icon. It looks like this: AirPlay icon
  3. Once you tap the icon, select "Apple TV" from the list of devices

And that should be it! You can also find these instructions and more information on the Apple website.

Roku
You can cast a video from your computer or device (phone, ipad, etc) using the following steps:
  1. Open the movie on your device.
  2. At the bottom right of the screen you should see the casting icon. It looks like this: casting icon on mobile device
  3. Once you select that button, it should give you the option to select a nearby device, so you'd then select your Roku/Chromecast. If you don't see your Roku/Chromecast, make sure both devices are on the same wireless network. The channel should launch automatically and playback will begin!

Watching from an App on Roku, Apple TV, Amazon Fire, etc

Some Smart TVs will let you download Apps from distributors on to your smart TV - then you can sign in to the app and watch the film through the app.

Learn how to download an App on Roku, Apple TV, Amazon Firestick

Learn how to download particular apps for the following distributors (not all) we are partnering with for our Virtual Screening Rooms:
Film Movement (Corpus Christie)
KinoNow: Roku, Apple (Bacurau)
DistribFilms (Ballon, The Perfect Nanny)
ArtMattan screens via Vimeo (Foreign Body)
Grasshopper Film (The Hottest Summer)
DistribFilms (Balloon, The Perfect Nanny)

Still Having Trouble?

Send us an email, and we can setup a time to chat over the phone and figure it out: [email protected]

Are you affiliated with the children’s television network?

No. Not at all. In fact, we’ve been around longer than they have.

How much do tickets cost?

Ticket prices range from $6­-$11 depending on the day, time, and membership status of the person buying the ticket. Check out "Visit the Nick" or a specific program description for ticketing details.

Can I have a special event at the Nick?

Yes! The Nickelodeon Theatre encourages you to rent the theater for your next private event, party, premiere, or screening.  The theater is home to lots of exciting programs so we encourage you to reach out well in advance of your event. Detailed information about the program is available at http://nickelodeon.org/rentals/.

How far in advance do you set screening times?

This can vary, but at the very latest, screening times will be set on Tuesday for the coming weekend.

What time do the movies really start?

We aren’t one of those theaters that shows 25 minutes of commercials and trailers before our films. We do all we can to start our programs on time and show only a few trailers, so please arrive prior to the published screening time.

What is your policy on late arrivals and no shows?

As a courtesy to our patrons and to ensure the highest quality theater-going experience, the Nickelodeon reserves the right to stop telling tickets after the feature film begins.

Our seating period begins 30-minutes prior to show time and concludes 15-minutes after showtime. Please arrive at the theatre early in order to find the best seat in the house. Seating is first come, first served.

In the event of a sold-out screening:
The Nickelodeon reserves the right to release unclaimed tickets to the standby line 15 minutes after showtime. If you anticipate being late to a screening, please contact the Nickelodeon box office by phone at 803-254-8234 and dial 0, or e-mail us at [email protected] to request that the theater manager hold your tickets. Refunds for unclaimed tickets will be processed up to 24 hours after the scheduled screening.

In the event of a sold out screening that you wish to attend:
A waiting list will be created no earlier than 1 hour prior to the scheduled showtime. To be added to the waiting list call the Nickelodeon box office at 803-254-8234 and dial 0. In order for your place on the waiting list to be valid you must arrive at the theater and check-in with management 30 minutes prior to showtime. There is no guarantee that a seat will become available.

Can I bring my own food and drinks into the theater?

We only allow food and drinks from our concessions stand in the theatre with two exceptions: treats from Sweet Cream Co. and Mast General Store. Our concessions are moderately priced and we offer a fantastic array of special snacks, sodas, beers, and wines.

Where do I park?

There are 2hour parking spots in front of the theater on Main Street. We are not sure how often the City of Columbia tracks the length of time cars are parked in these spots. If you prefer to park at a meter, there are two parking garages within a block of the theater. The Taylor Street garage is located directly behind us, and the PJ Canon garage is located off of Taylor Street near OneColumbia.

Do you offer group discounts?

Yes. Groups of ten or more people can request discounted tickets. Certain restrictions apply. For more information, contact our theater at 803-254-8234 and someone will be happy to assist you.

I have a great idea for a film/event. Who can I talk to about bringing it to the Nick?

You can email [email protected] with any programming suggestions. Please be advised that special screenings and series are often booked several months in advance and that we cannot accommodate all requests.