Matinee pricing applies 7 days a week to all screenings that begin before 5:00 p.m.
We have a no talking policy during films. If another member of the audience asks you to stop talking, please do so. If you are talking you will be given one warning from theater staff. If the problem persists you will be asked to leave the theater without a refund.
Phone use is not permitted in the theaters, with no exceptions. The light emitted from phones is disruptive. This includes social media, texting, checking the time, etc. You will be asked to leave without a refund.
Late Arrivals & No Shows Policy
As a courtesy to our patrons and to ensure the highest quality theater-going experience the Nickelodeon reserves the right to stop telling tickets after the feature film begins.
Our seating period begins 30-minutes prior to show time and concludes 15-minutes after showtime. Please arrive at the theatre early in order to find the best seat in the house!
In the event of a sold-out screening, the Nickelodeon reserves the right to release unclaimed tickets to the standby line 15 minutes after showtime. If you anticipate being late to a screening, please contact the Nickelodeon box office by phone at 803-254-8234 and dial 0, or e-mail us at firstname.lastname@example.org to request for theater to hold your tickets.
Ticket refunds are available up to 24 hours before a scheduled screening.
In the extremely rare case of extenuating circumstances such as extreme weather or changes to scheduled programming, refunds for unclaimed tickets will be processed up to 24 hours after the scheduled screening.
A limited quantity of standby tickets become available for most sold-out screenings. A waiting list will be created 1 hour prior to the scheduled showtime. To be added to the waiting list call the Nickelodeon box office at 803-254-8234 and dial 0. In order for your place on the waiting list to be valid you must arrive at the theater and check-in with management 30 minutes prior to showtime.
Outside Food and Drink
Patrons are not permitted to bring outside food and drink into the theater except for food and desserts from Sweet Cream Co. and Candy Barrel candy from Mast General. The theater is not permitted to store patron’s left-over food or drink due to DHEC regulations.
The theater allows children, accompanied by an adult, to come to screenings at the parental figure’s discretion.
A membership is non-transferable and can be used only for the benefit of the named holder.
Our theater is wheelchair accessible. Assisted listening devices are available upon request.
Whenever possible we also offer audio (video) description and closed captioning via individual devices available at our box office. Just ask when you pick up your tickets. Please check individual features and showtimes to confirm, offerings will vary based on the availability of descriptive video and captioning content.
Just check for the logos at the showtime of the movie you want to see.
Closed Captioning: The written description of a movie’s dialogue and other audio elements such as music displayed on a personal device at your seat.
Audio (Video) Description: Narration describing a film’s important visual elements available through a headset at your seat.